FAQ

Frequently Asked Questions

1. How long does shipping take?

For UK orders, delivery usually takes 2–5 working days. International orders may take 7–14 days, depending on your location and local customs clearance times.

2. How can I track my order?

Once your order has been dispatched, you will receive a tracking number via email. You can also track your parcel anytime on our Track My Order page.

3. Are your products suitable for sensitive skin?

Yes. All Ammuri products are carefully formulated to be gentle, dermatologically tested, and suitable for sensitive skin types.

4. What payment methods do you accept?

We accept all major debit and credit cards, as well as PayPal, Apple Pay, Google Pay, and Klarna (where available).

5. Do you offer refunds or exchanges?

Yes. We have a 14-day return policy for eligible items. For more details, please review our Refund Policy.

6. Do you test on animals?

No. Ammuri Beauty is a 100% cruelty-free brand. We never test on animals.

Still need help?

We’re here for you! Email us anytime at support@ammuribeauty.com and our support team will be happy to assist.

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